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Charles Moore

Charles Moore

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Fintech leadership -- Customer Success & Partnerships @ Orum.io Leadership in Payments, Risk and Fraud Mitigation | Customer Experience, Strategy
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Education

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University of California, Berkeley

BS, Genetic Engineering & Humanities -
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Stanford University

Certificate Program, Decision Sciences -

Work Experience

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Orum.io

Current

Orum.io

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Advanced Fraud Solutions

2024-03-01 - 2024-09-01

Advanced Fraud Solutions

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Early Warning®

2020-07-01 - 2024-02-01

Early Warning®

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Volkswagen of America, Inc

2017-06-01 - 2020-06-01

Volkswagen of America, Inc

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U.S. Bank

2011-01-01 - 2017-06-01

U.S. Bank

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Experian

2008-11-01 - 2010-12-01

Experian

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Barclays

2007-04-01 - 2008-11-01

Barclays

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Lexus

2005-05-01 - 2007-03-01

Lexus

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Citi

2002-01-01 - 2005-05-01

Citi

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Providian Financial

1994-01-01 - 2002-01-01

Providian Financial

Skills

Marketing Analytics Team Leadership Customer Acquisition Thought Leadership Lean Startup Project Management Strategic Thinking Customer Marketing Customer Analysis Landing Page Optimization Multi-Channel Marketing Digital Transformation Digital Marketing Customer Segmentation Strategy Business Development Customer Experience Transformation Communication Strategy Strategic Partnerships Analytics

Summary

As the Head of Identity Solutions, Data Strategy & Corporate & Government Markets at Early Warning, I led a team of experts in delivering cutting-edge solutions that enhance customer experience, security, and trust for our clients and partners. With over 20 years of experience in information services, risk, automotive, and financial services, I have a track record of driving record revenue and profit gains in highly competitive markets. My core competencies include innovation and product development, business leadership and change management, customer satisfaction and loyalty, marketing and risk analytics, B2B and B2C marketing and sales, and mobility and subscription services. I have hands-on global and international experience working with and for leading institutions, such as Volkswagen, CitiGroup, American Express, Toyota, US Bank, and Experian. My mission is to leverage my design thinking, analytical, and strategic skills to create exceptional customer experiences that fuel brand loyalty and growth.

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