Courtney Behm MA, MBA, PMP

Summary

Combines a strong global cross-functional Program Management background with specialized skills in communications, strategy development, process implementation, change management, coaching and organizational effectiveness. Excels at translating issues and concerns between functional stakeholders with differing points of view. Asks the unexpected questions that lead stakeholders to the answers they need for the results they want. Offers powerful coaching and mentoring support, both inside and outside the organization. Serves as Chief of Staff to senior leadership. Finds agreement and direction in the midst of conflicting agendas. Motivational speaker and writer. Certified PMP, Certified ScrumMaster, Certified SAfE practitioner. Decisive and disciplined, while remaining calm, creative and flexible amid organizational change. Specialties: Program Management for Business Operations, Product Development, IT Operations, Supply Chain, Finance, ERP, Custom Software, SaaS, and eCommerce initiatives; Project Management Office (PMO) leadership; Chief of Staff for senior leaders; influence management; change management; process change; strategy/vision/mission development and execution; conflict resolution; consensus building; creative problem solving; presentations; budgeting; project planning; presentation skills; large-scale event logistics planning and execution; all levels of communication, including motivational speaking and writing; leadership and team development; coaching; Enneagram Leadership Styles; Neuro-Linguistic Programming. Software expertise: Microsoft Word; Microsoft Excel; Microsoft PowerPoint; Microsoft Project; Microsoft Visio; Microsoft SharePoint; Microsoft Teams; Google Suite; Adobe CC; Webex; Jira/Confluence, Aha, among others.