Education
Queens University
MaSc, Electrical Engineering 1983-06-01 - 1985-08-01Queen's University
BaSc, Electrical Engineering 1980-01-01 - 1983-01-01Work Experience
Avaya
Current
Avaya
Nortel Networks
2002-02-01 - 2009-12-01
Nortel Networks
Nortel Networks
1995-01-01 - 2001-01-01
Nortel Networks
Nortel Networks
1985-08-01 - 1993-02-01
Nortel Networks
Skills
Summary
I would like to bring my expert skills in business analysis and technology to a company looking to make key transformational decisions in the ways they communicate and do business. Specialties: Business Analysis, Negotiations, Innovative, VoIP architectures, Customer Experience, Contact Centers, Requirements analysis, Solution evaluation, Sales, Network Planning - voice & data, Deep understanding of voice and data networking, Strategic Pricing