Education
California State University - East Bay
MBA, Supply Chain Mgmt, Marketing, Strategic Mgmt 2003-01-01 - 2006-01-01State University of New York at Fredonia
Bachelor's of Science, Biology, Chemistry 1993-01-01 - 1997-01-01Work Experience
Flex Your AI
Current
Flex Your AI
HAYSYD Coaching
Current
HAYSYD Coaching
SAP
2017-08-01 - 2024-09-01
SAP
CallidusCloud
2017-08-01 - 2021-01-01
CallidusCloud
Vera
2016-05-01 - 2017-08-01
Vera
Salesforce
2006-09-01 - 2016-05-01
Salesforce
Affymetrix
2006-01-01 - 2006-09-01
Affymetrix
Statera, Inc.
2005-01-01 - 2005-12-01
Statera, Inc.
The Clorox Company
2002-10-01 - 2005-03-01
The Clorox Company
Corio
1999-12-01 - 2001-10-01
Corio
Skills
Summary
AI CEO | Enterprise Customer Success Leader | Growth Accelerator For 25+ years, I've helped companies and communities drive sustainable growth. Today, with AI as an accelerator, in my free time I collaborate locally to align programs with emerging skill needs, empower students with AI capabilities, and grow the Central 680 (C680) corridor into a leading AI talent hub. Passionate about all four pillars for referenceable customers: 1) successful implementation, 2) adoption and high Net Promoter Score through significant ROI, 3) support enablement and efficacy, and 4) product request and roadmap alignment. Accomplished in driving both business and IT achievement of goals focused specifically on sales execution, quality of delivery, and customer adoption (with NPS as my customer driver and NDR Net Dollars Retained as my employer driver). Prior Certified Scrum Master (CSM) and Project Management Professional (PMP) with real-life experiences.