Education
University of California, Berkeley, Haas School of Business
MBA, Strategy, Market Research 1984-01-01 - 1987-01-01University of California, Berkeley, Haas School of Business
Master of Business Administration - MBA, Marketing, Strategy 1984-01-01 - 1987-01-01Whitman College
BA Economics, Economics, History 1980-01-01 - 1984-01-01Whitman College
Bachelor's degree, Economics 1980-01-01 - 1984-01-01Work Experience
Current
MXMETRICS
2020-02-01 - 2022-03-01
MXMETRICS
Medallia
2012-01-01 - 2020-02-01
Medallia
Satmetrix
2007-07-01 - 2011-10-01
Satmetrix
CustomerSat
2004-05-01 - 2007-06-01
CustomerSat
Bluedot Software
2003-04-01 - 2004-01-01
Bluedot Software
NetSage Inc
2000-01-01 - 2001-09-01
NetSage Inc
Network Computer Inc
1997-10-01 - 1998-12-01
Network Computer Inc
KidSoft LLC
1995-11-01 - 1997-09-01
KidSoft LLC
aha Software
1994-11-01 - 1995-08-01
aha Software
Skills
Summary
My professional missions: 1) Help gym operators increase EBITDA by improving their member and employee experience. Enable them to listen well and effectively act on feedback. This works amazingly well! 2) Build a great sales team in Wenatchee so people here can have a super-successful chapter in their career - train, coach, encourage great thinking and action, pay really well for high performance. We sell with integrity, helping buyers buy, engaging with curiosity and insight. Personally, I love travel, weightlifting, fly-fishing, and watching the 49ers win. Into tasty beers/ales, Pinot Noir, Sauvignon Blanc, and hard apple cider. I'm recently a San Jose Earthquakes supporter and starting to get into watching rugby. Also Into podcasts: The Sales Leadership podcast, Tim Ferris, EconTalk by Russ Roberts, and SaaStr. Plus Wait Wait Don't Tell Me! for laughs on the weekend. My community commitment is volunteering as a local youth soccer referee. It's nuts, I don't have time, but I make the time - why? It's about making my town a nice community. Youth soccer is great for the kids. They can't play without referees. If you're into any of the things I've outlined above, I'm keen to connect!