Education
University of Toronto - MBA Rotman School of Management
MBA, Marketing, MIS 1990-01-01 - 1992-01-01Peruvian Naval War College
Post Graduate, Electronics & Communications 1986-01-01 - 1986-12-01Peruvian Naval Academy
BA, Maritime & Naval Sciences 1979-01-01 - 1983-12-01Work Experience
The Driveway Company and Softroc of Miami
Current
The Driveway Company and Softroc of Miami
Kamay Consulting LLC
Current
Kamay Consulting LLC
Discover
2016-03-01 - 2019-05-01
Discover
Discover
2013-01-01 - 2016-01-01
Discover
FIDO Alliance
2013-01-01 - 2015-01-01
FIDO Alliance
Experian
2012-01-01 - 2013-01-01
Experian
American Express
1992-01-01 - 2012-01-01
American Express
Marina de Guerra del Peru
1984-01-01 - 1989-01-01
Marina de Guerra del Peru
Skills
Summary
I am a Financial Services executive with global leadership experience in Credit and Fraud Risk Management and Operations in traditional and digital channels. I am known for managing through credit and fraud crises, profitable business growth and Business Process Offshoring. I have a proven record for building effective teams, creating a performance-based culture, and leveraging analytics to deliver bottom-line business results in US and international markets. I have a demonstrated ability to coach and develop talent. My specialties include: Customer Authentication, Consumer Banking, Consumer Lending/Cards, Global Leadership, Business Process Offshoring (BPO), Business and Process Reengineering, Credit and Fraud Risk Management, Credit Operations, Fraud Operations, Data Analytics, Relationship Skills, Organizational Design, People Development, Customer Service, Digital Strategy, Digital Wallets, Digital User Experience, Blockchain technology.