Education
University of California, Davis
BS, BA, Computer Sci, Mathematics, and Economics 1986-01-01 - 1992-01-01Davis High
BS, BA, Computer Science & Mathematics and Economics -Work Experience
IntegrityPro Consulting, LLC
Current
IntegrityPro Consulting, LLC
Merrick Synergy
Current
Merrick Synergy
NMS Guru
Current
NMS Guru
CDK Global
2018-11-01 - 2023-02-01
CDK Global
Huawei
2017-02-01 - 2018-11-01
Huawei
Stone Door Group
2013-01-01 - 2017-02-01
Stone Door Group
CoolAlerts
2000-01-01 - 2012-12-01
CoolAlerts
Recruiter Place
2003-05-01 - 2011-12-01
Recruiter Place
FedTechServices
2007-11-01 - 2009-01-01
FedTechServices
AlterPoint
2007-01-01 - 2008-01-01
AlterPoint
Skills
Summary
A team-oriented, hands-on Solutions Architect, ServiceNow SME, Snowflake SME, and Observability Developer who provides: leadership, architecture, and implementation as needed to build or improve existing holistic solutions comprised of tools, people, knowledge and processes. Draws on: • Twenty years of "real world" experience in over 50 Fortune-500s, government agencies, and startups. • Applies DevOps, SRE, AIOps, and Agile as a part of transition teams for legacy companies/agencies. • Cloud innovator since 1999, creating SaaS to IaaS solutions for CoolAlerts, SiteROCK, Verizon, Cisco, IBM, and Savvis. • Deep industry roots and project ties; uses social and technical engineering where required. • System programming origins at Oracle, VISA, and Chevron. • Published author, lecturer, and conference speaker. TECHNICAL SKILLS: • Observability | Metrics | Traces | Logs | Configuration Management | Automation | OpenTelemetry | Analytics | SLO | AIOps | ML • Standards: Agile/Scrum, DevOps, SRE, ITIL, OSS, FCAPS, SDLC • ServiceNow: ITSM,ITOM,ITAM,SPM (ITBM), CSDM/CMDB,CSM,TNI, FlowDesigner,IntegrationHub,Discovery,Upgrades,mid-server • Hardware: Windows, Linux, Cisco, Juniper, Rubrik, Dell EMC, F5, Palo Alto • Monitoring: New Relic, Datadog, Honeycomb, Prometheus, Grafana, Moogsoft, Nagios, OpManger, Netcool, Zabbix, Xymon, Splunk, net-snmp • Buses: Apache QPID, RabbitMQ, IBM MQ, GCP Pub/Sub • Metric & Text Tools: tcpdump, strace, netstat, fping, nmap, nslookup, dig, awk, sed, vi, uniq, grep, sort • Protocol Analysis: TCP, UDP, Netflow, IPFix, sFlow, ICMP, SNMP v1 v2c v3, NTP, Syslog, BGP, OSPF, EIGRP, RIPv2, SPX/IPX, SNA, TL1, etc. • Languages: JavaScript (jQuery, datatables.net, etc.), Python, PowerShell, Perl, JAVA, Golang, C++, Bash, SQL, PHP • Data Platforms: MySQL, MS-SQL, Postgres, DB2, Oracle, MongoDB, ELK (Elasticsearch) • API & Format: XML, ReST, SOAP, JAML, YAML, JSON, HTML, CSS, OpenAPI (swagger) • Cloud & DevOps: AWS, VirtualBox, VMware, Citrix, Vagrant, Kubernetes, Docker, CI/CD, Git, Ansible, Chef, Puppet