Education
UC San Diego
BA, Computer Science -Work Experience
Co-Serve International
Current
Co-Serve International
Hope for The Homeless Foundation
Current
Hope for The Homeless Foundation
Philips
2021-09-01 - 2024-09-01
Philips
Doc Talk
2020-10-01 - 2021-07-01
Doc Talk
Providence Health & Services
2013-03-01 - 2020-03-01
Providence Health & Services
DAT Freight & Analytics
2011-06-01 - 2012-11-01
DAT Freight & Analytics
WebMD
2005-12-01 - 2010-12-01
WebMD
Webtrends
2004-01-01 - 2005-12-01
Webtrends
Gartner
2000-06-01 - 2002-11-01
Gartner
Skills
Summary
Customer-obsessed product management professional with proven expertise in planning, designing and launching innovative product/service offerings, identifying and solving key customer challenges, and working cross-organizationally. Passionate about healthcare and digital health. From healthcare and technology markets, I bring a unique blend of business and technical savvy from achievements in upstream product management, data analytics, downstream product marketing, strategic consulting, and sales enablement. Most recently at Providence Health & Services I led research, planning, development and launch of new ambulatory services products and business models in collaboration with leaders of six diverse service lines. These ranged from physical therapy, sleep disorder services, sports medicine, diabetes management and diagnostic imaging. Previously I was responsible for leading the marketing efforts at Providence Health Plan, focused on the large group health plan segment, telehealth, and healthcare reform. Prior to that, for DAT (TransCore) I drove increased penetration of their on-line marketplace and analytic solutions into 3rd-party transportation software suites. Within an agile environment, I was the web-services product owner which enabled real-time integration. My first healthcare experience was with WebMD, where I led outbound product marketing activities for for their SaaS-based digital health solutions, including new product positioning, messaging and launch, market and competitive research, and sales tool development. Specialties: 🔹 Product management 🔹 Product innovation 🔹 Journey mapping 🔹 Complete product lifecycle expertise 🔹 Business/product strategy 🔹 Market/competitor analysis 🔹 Product launch 🔹 Cross-functional team leadership 🔹 Partner/vendor management 🔹 User-centered design 🔹 Value proposition definition 🔹 Skilled communicator 🔹 Product roadmap 🔹 Business case development 🔹 Forecasting 🔹 Portfolio management ➤ Pragmatic Marketing certified ➤ Certified ScrumMaster (CSM) ➤ Certified ToastMaster