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Deepa Balwally

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Senior Technical Writer @ Hevo Data Simplifying products using words
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Education

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University of Mumbai

B. Sc (Tech), Computer Technology -
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B. N. Bandodkar College of Science

B.Sc., Mathematics -

Work Experience

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Hevo Data

Current

Hevo Data

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VIBGYOR Group of Schools

2018-06-01 - 2021-07-01

VIBGYOR Group of Schools

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Learning Centre for Math

2017-01-01 - 2019-06-01

Learning Centre for Math

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Cloud Lending Solutions

2015-07-01 - 2016-07-01

Cloud Lending Solutions

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Teach For India

2013-05-01 - 2015-05-01

Teach For India

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IBM

2011-04-01 - 2012-01-01

IBM

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Sterling Commerce an AT&T company

2005-07-01 - 2011-03-01

Sterling Commerce an AT&T company

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Oracle

2002-12-01 - 2005-02-01

Oracle

Skills

Markdown Research Skills User Experience Writing Build Strong Relationships Jira Confluence Microsoft PowerPoint Supply Chain Management Darwin Information Typing Architecture (DITA) Technical Documentation Oracle Integration Quality Assurance SOA Requirements Analysis Business Intelligence Data Warehousing SDLC Performance Tuning Technical Writing

Summary

I would like to introduce myself as a highly pragmatic self-starter. I have worked in several functions in the software world - development, QA, software maintenance, and Technical support. I had successfully transitioned from being an accomplished Customer Experience Management professional in the IT sector into the education sector as a tutor, coach, and mentor. My move to the education sector was in 2013 when I joined Teach for India, an organization aimed at eliminating educational inequity in India. I continued in this sector as a Mathematics teacher. Here, I learned various interpersonal skills, such as strategic relationship building, complex problem solving, and decision making. I believe I bear excellent communication, interpersonal, team leading, analytical and problem-solving skills coupled with the ability to organize information and communicate the same in a clear & useful manner. These skills have helped me transition back to the corporate sector. Linguistic Abilities: English, Hindi, German, Marathi, and Konkani. To know more about me, connect with me on LinkedIn.

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