Egon Koerner

Summary

Summary Egon has over 30 years' experience as a consultant in the IT, telecommunications, logistics, utilities and public sectors. He has particular expertise in project management, developing business cases, redefining and implementing processes and managing service levels between suppliers and customers. He is a proven expert in implementing internal cost allocation schemes for IT services, especially network infrastructure costs. His education is in Telecommunications Engineering with an additional certificate in Business Administration. Industry Expertise - Telecommunications (i.e. telecoms equipment supplier, telecoms providers) - Utilities (i.e. electrical power generation, distribution, trading + gas distribution, trading) - Logistics (i.e. mail, express and parcel services, freight forwarding) - Security Operations / Cash Services (i.e. cash transportation, cash centre management) - Authorities (e.g. tax authorities, labour office) Profile - Looking ahead - Pragmatic and results-driven - Team player - Analytical and methodology-driven - Integrating positions rather than building up walls - Making the best possible use of team members’ strengths - Driving innovation and change Subject matters and involvements as follows - Service and Operational Readiness Assessments; Business Process Management; IT Governance; Usage-based Billing and Inter-company Cost Accounting; Managing Teams in an International Context; Dealing with Cultural Differences; Setting up New IT Infrastructure Projects and Telecommunications Networks; Setting-up Technical Pre-sales for Telecoms Equipment Supplier; Cloud Computing; SD-WAN; SDN - Software-defined Networks; MPLS, IP Networks; Introducing Service Level Management; Dealing with Central and East European Markets (Russia, Poland, Czech Rep., Slovakia, ...); ITIL, IT Infrastructure Library; Scrum Specialties: Specific Skills - Processes design (esp. tool-based) - Requirements management (i.e. write requirements specs, check deliverables) - Mediation in between project “frontiers” to re-focus both parties on common goal - Managing multi-cultural teams - Situational leadership to foster performance of team members - Project management