Elizabeth Tse

Summary

Board member, global business leader and operations executive who brings expertise in marketplace management and future of work through proven success with industry leaders and disruptors including Upwork, eBay and Zuora. Expert in how companies need to evolve with the changing nature of work and in successfully scaling fast growing companies. Known for leading business transformations that support significant revenue growth and maturation, resulting in successful IPOs and global expansion. Qualified to advise boards of high-growth VC-backed, pre-IPO and small-cap companies on the future of work, marketplace management, customer success, scaling and digital transformation. • Established and executed on Upwork’s strategy of quality outcomes which became its foundation for growth and IPO. Led the maturation of Zuora’s culture from a young startup to one that focused on customer success throughout the organization, enabling growth and an IPO in 2018. • More than 10 years of board experience (Zuora, Samasource and Upwork). As president and board member of three Upwork subsidiaries, responsible for regulatory compliance and banking controls. As COO of Samasource, managed the board meeting agenda. Served as advisory board member to Zuora when it was founded. • Grew Samasource’s active workforce by 195%, representing ~900 people across 10 centers in 5 countries, in one year. Led and grew global teams at Upwork, eBay and Providian financial during periods of rapid growth. • Contributed ~$57M to Upwork’s revenue from payment processing and business process outsourcing in 2019. Increased Samasource monthly revenue by 260% by redefining the value go to market strategy.