Ericka A. Shoulars
Education
Pace University - Lubin School of Business
Bachelor of Business Administration (B.B.A.), Management Information Systems -Work Experience
BNY
Current
BNY
AIG
2007-06-01 - 2013-07-01
AIG
Deloitte
1998-11-01 - 2007-06-01
Deloitte
Skills
Summary
Dynamic professional with extensive hands-on experience directing complex, high-visibility, multi-site programs to successful completion, consistently achieving scope, time, and budget objectives. Expertise: - Former Big 4 Management Consultant with a strong background in technology integration and transformation, delivering impactful solutions in fast-paced environments. - Proven track record in managing large-scale projects for Fortune 500 companies undergoing rapid expansion, organizational restructuring, and turnaround efforts. - Industry expertise includes serving as Vice President at AIG Investments, where she successfully led large-scale system replacement projects in Real Estate and Commercial Mortgage Lending, driving operational efficiency and innovation. Current Role: Director, Client Experience at BNY in the Asset Servicing organization, leading initiatives that enhance client engagement, streamline processes, and deliver transformative results for institutional clients. Focus Areas: - Program & Project Management Office (PMO) Leadership - Delivery of Large-Scale, Complex Initiatives - Expertise in System Development Lifecycle (SDLC) Methodology - Building and Leading Cross-Functional Teams Ericka has a passion for driving meaningful change, empowering organizations to achieve their goals through thoughtful planning, execution, and collaboration.
