Florence Louie
Education
San Francisco State University
, Secondary School Teaching Credential in Mathematics, Life and Physical Sciences -
University of California, Berkeley
B.A., Biophysics - Medical Physics Option -Work Experience
Pertino
2012-05-01 - 2015-09-01
Pertino
Blue Coat Systems acquired by Symantec
2010-03-01 - 2012-02-01
Blue Coat Systems acquired by Symantec
Mobileforce Software
2006-08-01 - 2010-03-01
Mobileforce Software
Symantec
2000-08-01 - 2006-08-01
Symantec
Skills
Summary
Program Management, Engineering Project Management, Customer Support Management and Systems Engineering Support for wide variety of worldwide customers. Implemented global systems involving customers and worldwide support teams. Managed programs and coordinated engineering release management efforts for successful product delivery to customers and partners. Developed custom training courses and delivered them to variety of audiences. Effective team player, and enjoy working as a customer advocate and communicator. Specialties: Sales and customer support, training, program management and project management
