Ian Jindal
Education
ICAEW
ACA, 1987-01-01 - 1989-01-01
BCS, The Chartered Institute for IT
Chartered Fellow (FBCS) and Chartered IT Professional (CITP), -
University of Oxford
MA, English 1984-01-01 - 1987-01-01Work Experience
RetailX
Current
RetailX
Crafts Council
Current
Crafts Council
InternetRetailing
Current
InternetRetailing
Pencil Limited - digital board, advisory and NED
Current
Pencil Limited - digital board, advisory and NED
Apptus Technologies AB
2019-01-01 - 2019-12-01
Apptus Technologies AB
Bazaarvoice
2010-03-01 - 2012-06-01
Bazaarvoice
Business Link for London
2003-03-01 - 2009-08-01
Business Link for London
Littlewoods Shop Direct Group
2004-10-01 - 2006-04-01
Littlewoods Shop Direct Group
ICP Europe Publishing PLC
2000-01-01 - 2004-07-01
ICP Europe Publishing PLC
BBC
1998-06-01 - 2000-04-01
BBC
Skills
Summary
I research, analyse and promote "RetailCraft" - how the best people in the best-performing D2C businesses deliver the best outcomes for their customers and stakeholders. I work in research, media and advisory capacities. RetailX undertakes primary research into retail performance, tracking over 100,000 digital D2C, e-commerce and multichannel retail operators globally. We create and analyse the UK Top500, the EU Top1000 and the Global Elite 1000 rankings. InternetRetailing Media and Events (including DeliveryX, ChannelX, SubscriptionX etc) creates a space for professional peers to meet, learn and be inspired. As an advisor I work with leaders on change areas where finding the right question is the first challenge, and sustained implementation is the next. This is as an NED, advisor or trainer, helping them connect profitably and at scale with demanding digital consumers. I created the MSc in InternetRetailing (with Econsultancy and Manchester Metropolitan University). Past advisory clients include House of Fraser, Westfield Shopping Towns, Austin Reed, Couturelab, Otto UK, Gant UK, Marks & Spencer, John Lewis, Timberland/VF Corporation, Kering Group, De Bijenkorf, Screwfix, Selfridges and Alliance Boots. I am a frequent conference chair, keynote and commentator.
