Education
San Francisco State University
MA, Broadcasting and Electronic Communications 1997-01-01 - 2000-01-01University of Massachusetts Amherst
BA, Political Science -Work Experience
ServiceNow
Current
ServiceNow
Booking.com
2019-01-01 - 2020-04-01
Booking.com
Equinix
2016-04-01 - 2019-01-01
Equinix
Razorfish
2015-02-01 - 2016-01-01
Razorfish
Rauxa
2012-08-01 - 2015-02-01
Rauxa
James Goldman Consulting
2010-05-01 - 2014-01-01
James Goldman Consulting
Presidio Trust
2011-08-01 - 2012-03-01
Presidio Trust
Hot Studio
2011-08-01 - 2012-02-01
Hot Studio
SRI
2010-09-01 - 2011-04-01
SRI
Littler
2008-11-01 - 2010-01-01
Littler
Skills
Summary
WHAT I DO I help organizations use communication technology and digital content to engage audiences. I work with my clients to help them understand the process of data driven innovation and the need for definable success criteria. I create user first content and marketing strategies that are measurable, creative and journey focused. WHAT I HAVE DONE • Highly accomplished UX, information and content architect and marketing technologist • Multi-channel content team management • Account lead with a focus on needs analysis and solution generation • Over 15 years of professional experience developing initiatives to engage users ranging from corporate legal counsel and international business leaders to entertainment consumers and early adopters • Frequently published on the subjects of Content Strategy, Content Marketing and User Experience. SPECIALTIES Product Owner, Content Management, Business Process Management, Enterprise Software Integration, Agile, Scrum, Legal, Government, Enterprise B2B Marketing, Plain Language Editorial, Content Production Capability Building