James Riley
Work Experience
Verint
Current
Verint
Satmetrix
2018-08-01 - 2020-12-01
Satmetrix
Ipsos in the UK
2016-06-01 - 2017-12-01
Ipsos in the UK
Medallia
2014-06-01 - 2016-05-01
Medallia
Questback
2012-07-01 - 2014-06-01
Questback
Profiles by Kantar
2007-04-01 - 2012-07-01
Profiles by Kantar
Insights
2000-08-01 - 2007-04-01
Insights
Deutsche Bank
2000-03-01 - 2000-08-01
Deutsche Bank
Star Entertainment
1998-10-01 - 2000-02-01
Star Entertainment
Basis Research (now Millward Brown)
1996-01-01 - 1997-01-01
Basis Research (now Millward Brown)
Skills
Summary
Director with extensive experience gained in the market research/intelligence industry and the Enterprise Feedback Management software/SaaS sector. Experience using business information to create insightful and informed plans of action for internal and external clients. Ambitious, determined and commercially centered individual, enjoying client facing activities and team management. Has the ability to communicate effectively high value, complex analytical and technology solutions, as well as developing strategic business relationships on a global basis. Particular expertise gained in the last decade in global/multi-channel CEM & EFM business solutions, panels and social media - including stakeholders inteviews and aligning & designing processes with prospects and clients.
