Education
University of Michigan - Stephen M. Ross School of Business
MBA, International Business, Organizational Development, Marketing 1998-01-01 - 2000-01-01UCLA
Bacherlor of Arts, Cum Laude, Communications - Mass Media -Work Experience
Knowledge Matters
Current
Knowledge Matters
Independent Consultant with West Monroe Partners, Extractable, Credit Unions, HigherEd institutions
Current
Independent Consultant with West Monroe Partners, Extractable, Credit Unions, HigherEd institutions
Welch Music Center/Yamaha
2020-12-01 - 2022-11-01
Welch Music Center/Yamaha
West Monroe
2018-09-01 - 2020-02-01
West Monroe
Gallup
2017-03-01 - 2017-08-01
Gallup
SolomonEdwards
2003-07-01 - 2017-03-01
SolomonEdwards
Charles Schwab
2000-01-01 - 2003-01-01
Charles Schwab
Cerveceria Quilmes
2000-01-01 - 2000-01-01
Cerveceria Quilmes
Lehman Brothers
1999-01-01 - 1999-01-01
Lehman Brothers
Y A R Communications
1994-01-01 - 1998-01-01
Y A R Communications
Skills
Summary
With 25+ track record in sales, account management, and customer experience, I excel at creating long term strategic partnerships that lead to revenue growth. I am a results-oriented professional who drives customer satisfaction, employee engagement and student retention. I currently work as a Regional Sales and Account Director at Knowledge Matters, the leading provider of experiential learning and online business simulations for universities and workforce training. In this role, I leverage my expertise in consulting, experiential learning, digital experience, employee engagement and digital marketing to promote and sell interactive, digital learning tools that capture and hold the attention of today's screen-focused students and managers. Higher education customers include Texas A&M, University of San Francisco, College of the Desert, Cal State Long Beach, University of Michigan, Purdue, University of Nebraska, Oregon State, University of Arkansas, University of Kansas, College of the Canyons, University of Arizona, Idaho State University, College of Idaho and Cal Poly Pomona. Upskilling customers through through universities include Disney, Walmart and PNC Bank. Previous corporate customers include Nike, Charles Schwab, Wells Fargo, JP Morgan Chase, SF Fire Credit Union, Stanford Health Care, McKesson, Genentech and Bobcat/Doosan. I am a multilingual professional with a global network in multiple industries and sectors and hold an MBA from the University of Michigan, a BS in Communications from UCLA and a CELTA certification from St. Giles International.