Joseph C. Smith

Summary

As a Senior Strategic Leader with over 25 years in the IT and HR sectors, I excel in steering complex projects and HR initiatives in challenging environments. My forte lies in providing strategic direction and oversight for human resource management systems, encompassing development, implementation, training, and monitoring stages. I am recognized for my ability to develop effective solutions that leverage new technologies, driving process improvement to deliver timely results. My expertise extends to advising on and showcasing solutions, particularly in the realm of SAP SuccessFactors. As a SAP-certified Customer Engagement Executive and a seasoned SuccessFactors solution architect, I possess advanced expertise in functional, technical, and portal areas. My background includes leading SuccessFactors practice and managing full-suite HRIS implementations, including global rollouts, data migration, and User Acceptance Testing. In the realm of sales and client requirements, I have a proven track record of managing multi-million-dollar client portfolios, establishing and maintaining key stakeholder relationships, and driving sales strategies that align with client needs. My approach combines deep technical knowledge with a keen understanding of client requirements, ensuring the delivery of tailored solutions that drive business growth. 🔍 Areas of Expertise: Solution Advising & Sales: Expert in SAP SuccessFactors, adept at aligning solutions with client needs and driving sales strategies. Requirements Gathering & Analysis: Skilled in understanding and articulating client requirements, ensuring successful project outcomes. Vendor Management: Experienced in vendor selection, onboarding, and relationship maintenance. Team Leadership: Managed cross-functional teams, both onshore and offshore. Strategic Roadmapping: Developed and executed long-term HR technology strategies. 🛠 Technical Skills: Proficient in SuccessFactors, Taleo, Meridian, and SumTotal. Strong understanding of data models and database structures. Skilled in Excel and MS Project. 🤝 Leadership & Collaboration: Managed multi-million-dollar client portfolios. Established and maintained relationships with key stakeholders. Coached and developed teams to deliver high-quality results. 🎯 Key Competencies: Learning Agility Drive for Results Functional Skills Courage Thoughtfulness 🎓 Education: Master of Arts in Human Resource Development, Marymount University Bachelor of Arts in International Studies, School for International Training – SIT Graduate Institute