Education
Luther College
, 1993-01-01 - 1994-01-01Work Experience
H&R Block
Current
H&R Block
BestMark
2009-12-01 - 2011-01-01
BestMark
JPMorganChase
2005-01-01 - 2009-02-01
JPMorganChase
IBM
1997-06-01 - 2004-12-01
IBM
Summary
Specialties: Tax preparation, processes and procedures, technical documentation, training and development, marketing, technical (PC) support, technical help desk operation, Lotus Notes, Microsoft applications.