Education
University of Florida
, 1991-01-01 - 1994-01-01Work Experience
Intentional Associates
Current
Intentional Associates
Capital One
2014-10-01 - 2019-12-01
Capital One
Adaptive Path
2001-03-01 - 2014-10-01
Adaptive Path
Metrius
1999-11-01 - 2001-02-01
Metrius
Ingram Micro
1998-03-01 - 1999-10-01
Ingram Micro
Skills
Summary
I'm an executive design leadership coach, working one-on-one with design execs to help them lead with vision, authenticity, and purpose. Over the course of my career, I co-founded a groundbreaking UX design consultancy (Adaptive Path); wrote an influential book (The Elements of User Experience) now considered a classic; and came up with a concept (Ajax) that practically transformed the Web overnight. I’ve worked with dozens of organizations from startups to huge multinationals and delivered keynote addresses at conferences around the world.