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Jim Sales

Jim Sales

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Director of IT @ CourtAvenue Director of IT, CourtAvenue
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Education

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University of Cincinnati

BSc, Geology 1979-01-01 - 1985-01-01

Work Experience

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CourtAvenue

Current

CourtAvenue

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WPP IT

2020-07-01 - 2022-01-01

WPP IT

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Rockfish

2014-03-01 - 2022-01-01

Rockfish

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VMLY&R

2018-09-01 - 2020-07-01

VMLY&R

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VML

2014-03-01 - 2020-07-01

VML

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Xavier University

2010-08-01 - 2013-08-01

Xavier University

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Say East Soccer

2009-01-01 - 2011-01-01

Say East Soccer

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Fifth Third Securities

2010-05-01 - 2010-08-01

Fifth Third Securities

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NIC Services Corp.

2009-01-01 - 2010-08-01

NIC Services Corp.

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Cengage Group

1995-06-01 - 2008-07-01

Cengage Group

Skills

Analytical Skills Soution Evolutions Change Management Problem Solving Hardware Customer Relations Customer Service Analysis Microsoft Office Strategic Planning Coaching Planning Research Administration Compliance Mentoring E-learning Team Leadership Word Excel

Summary

An experienced service desk and multi-tiered support manager with strong history of support, local to global, forward facing and administrative back end management through Tier III. ITIL certified with several years of practical knowledge and application of with administration and governance of tools from CRM through M364 and ERP management and migration of various platforms.

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