Education
University of Cincinnati
BSc, Geology 1979-01-01 - 1985-01-01Work Experience
CourtAvenue
Current
CourtAvenue
WPP IT
2020-07-01 - 2022-01-01
WPP IT
Rockfish
2014-03-01 - 2022-01-01
Rockfish
VMLY&R
2018-09-01 - 2020-07-01
VMLY&R
VML
2014-03-01 - 2020-07-01
VML
Xavier University
2010-08-01 - 2013-08-01
Xavier University
Say East Soccer
2009-01-01 - 2011-01-01
Say East Soccer
Fifth Third Securities
2010-05-01 - 2010-08-01
Fifth Third Securities
NIC Services Corp.
2009-01-01 - 2010-08-01
NIC Services Corp.
Cengage Group
1995-06-01 - 2008-07-01
Cengage Group
Skills
Summary
An experienced service desk and multi-tiered support manager with strong history of support, local to global, forward facing and administrative back end management through Tier III. ITIL certified with several years of practical knowledge and application of with administration and governance of tools from CRM through M364 and ERP management and migration of various platforms.