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Joel Gomes

Joel Gomes

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Customer Success Manager @ Precision IT Customer Success Manager at Precision IT
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Education

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Damelin

PC Engineering, Information Technology 1996-01-01 - 1997-01-01
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Forest Hills High School

, 1990-01-01 - 1995-01-01
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Glenvista High School

, 1989-01-01 - 1990-01-01
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Escola Dona Maria II

, 1987-01-01 - 1989-01-01

Work Experience

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Precision IT

Current

Precision IT

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PConnect

2020-01-01 - 2023-05-01

PConnect

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BASSCOM Pty Ltd

2016-03-01 - 2016-06-01

BASSCOM Pty Ltd

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Bluekey

2014-04-01 - 2016-02-01

Bluekey

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Softcom Information Services / Solcom Technology

2001-06-01 - 2014-03-01

Softcom Information Services / Solcom Technology

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Online Outsource

1999-01-01 - 2001-01-01

Online Outsource

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Contlan Consulting

1995-01-01 - 1999-01-01

Contlan Consulting

Skills

Management Customer Success Customer Engagement Project Portfolio Management Account Management Agile Methodologies Conflict Management Budgeting Service Delivery IT Management IT Service Management Information Technology Virtualization ITIL Outsourcing Troubleshooting Integration IT Strategy VoIP Business Analysis

Summary

My passion for technology is fueled by the potential to create positive change. By leveraging my experience in professional services, project management, and customer success, I cultivate meaningful connections and oversee exceptional service delivery, ensuring client satisfaction. Throughout my 20 years career, collaboration has been key. I thrive in engaging diverse stakeholders and empowering teams to achieve optimal success. My relentless drive to learn and adapt keeps me at the forefront of technological advancements. This allows me to deliver innovative solutions tailored to my clients needs and drive measurable results. I believe in the power of connections. By building a network of like-minded professionals, we can excel together in exploring the future possibilities of technology and sharing our passion for mutual growth and achievement. I would be happy to connect and discuss how my skills and experience can contribute to your success.

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