Education
Santa Clara University Leavey School of Business
MBA, Innovation Management -Stanford University
, Graduate Studies: Organizational Behavior, Statistics -University of Washington
BA, News/Editorial Journalism -Work Experience
Kruse Consulting
Current
Kruse Consulting
Grapevine Web Development & Marketing
1998-04-01 - 2000-09-01
Grapevine Web Development & Marketing
Stirling & Cohan Marketing/Communications
1994-01-01 - 1997-01-01
Stirling & Cohan Marketing/Communications
Hill & Knowlton
1991-01-01 - 1992-01-01
Hill & Knowlton
Adams & Allgood
1988-01-01 - 1991-01-01
Adams & Allgood
Skills
Summary
MARKET-INSPIRED CONTENT STRATEGIES AND SERVICES - When technology and service-driven companies need to engage and educate target audiences through print and digital experiences they call me. I blend analytical insight, creative vision and the power of the English language to define and develop communications deliverables that are relevant, useful and persuasive. My efforts have won credibility and market momentum for some of the world’s most innovative brands. PARTIAL CLIENT LIST 3Com - Adobe - Adrenaline Software - Apple - Claris/FileMaker - Cognos/IBM - Covad - Creekside Communications - Database Marketing Solutions - Efiki - Expertus - General Mills - Grapevine Software - gThankYou - IPG Emerging Media Lab - JD Power and Associates - JR Associates - Matrix Partners - Mercury/HP - Mindjet - NCR - Netscape - RR Donnelley - RSA Security - SoftwareStreet.com - TalentCulture - Talented Learning - ThirdVoice - Tibco - Veritas - WebTV - Wellspring Data - Yahoo! - Ziff-Davis Publishing SPECIALTIES • Brand Positioning + Messaging • Integrated Marketing Strategy + Program Planning • Blog Editorial Direction + Production + Content Marketing • Social Media Management + Community Development • Web Content Analysis + Strategy + Development • User Experience Analysis + Information Architecture • Web/Print Promotions Concept Development • Copywriting + Editing • Digital Performance Monitoring + Analysis + Continuous Improvement • Internal/External PR + Evangelism • Partner/Developer Marketing • Customer Acquisition + Retention Program Development • Project/Budget Management