Education
Harvard University
, Special studies in Management 1992-01-01 - 1993-01-01Keene State College
B.S., International Business 1982-01-01 - 1986-01-01Burr and Burton Academy
, -Professional Development
, -Work Experience
ADP
Current
ADP
E*TRADE from Morgan Stanley
2014-02-01 - 2022-03-01
E*TRADE from Morgan Stanley
SunTrust
2004-01-01 - 2013-01-01
SunTrust
Metro Information Services
1999-01-01 - 2002-01-01
Metro Information Services
Bank of America
1994-01-01 - 1999-01-01
Bank of America
Skills
Summary
Strategic and Collaborative Product Manager with a track record of leading teams in Fortune 100 global leaders to innovative start-ups, developing and launching new internal and external products and programs. Capture new market share, increase revenue by creating intuitive customer based products. Expertise: Product Management, Product Development, Business Intelligence, Market Need Definition, Collaborative Relationships, Interpersonal skills, Team management, Customer service, Customer Experience. Leadership Overview: • Highly value the exchange of ideas and bringing people together across functional areas and widely dispersed geographic locations. • Humility always about the customer, the team, not the individual. • Problem solver when ambiguity clouds the picture. • Driven by curiosity to learn and grow. • Build relationships across all areas of the company, lead and manage by influence. Subject Matter Expertise: •Use case creation, problem user pairs, Agile story writing, customer journeys. •Working within the Agile methodology to structure backlogs, prioritization of stories, and execution against the product roadmap. • Advocate for customer and stakeholder interests while managing competing priorities. • UI wireframes and process flows. • Relationship management, communicate effectively with business partners (marketing, compliance, technology).