Kris Wilen Brown, MBA

Customer Relations Specialist @ AmaWaterways River Cruises Customer Relations Advocate | Critical Thinker | Problem Solver | Communicator

Phone Number encrypt_section

Education

University of Phoenix

Master of Business Administration - MBA, -

Morningside University

Bachelor of Arts - BA, -

Pima Medical Institute

Associate of Science (A.S.), -

International University - Saltillo, Coahuila, Mexico

, -

Work Experience

AmaWaterways River Cruises

Current

AmaWaterways River Cruises

American Airlines

2016-08-01 - 2024-03-01

American Airlines

Samuel Staffing

2015-02-01 - 2015-09-01

Samuel Staffing

Pima Medical Institute

2013-06-01 - 2014-09-01

Pima Medical Institute

International Cruise & Excursions, Inc. (Now arrivia)

2012-02-01 - 2012-11-01

International Cruise & Excursions, Inc. (Now arrivia)

EDMC

2010-01-01 - 2012-01-01

EDMC

-

2006-07-01 - 2010-01-01

Skills

Typing Computer Literacy Regulatory Compliance Phone Etiquette Contact Centers Customer Experience Documentation Critical Thinking Strategic Thinking Problem Solving Interpersonal Skills Attention to Detail Travel Planning Customer Service Business Ethics Oral Communication Microsoft Outlook Leisure Travel Customer Satisfaction Communication

Summary

Customer relations advocate and critical thinker with strong communication skills and a customer-centric approach. Able to navigate complex situations with empathy and professionalism. Focus on maintaining positive relationships between the company, its customers, and partners.

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