🐺 Lloyd Dewolf
Education
University of Victoria
Science, Computer 1997-01-01 - 2000-01-01
IBM Toronto Laboratory
, 2000-01-01 - 2004-01-01
Camosun College
, Computer Science, University Transfer Program 1996-01-01 - 1997-01-01Work Experience
Corelight
Current
Corelight
Castlight Health
2016-09-01 - 2020-05-01
Castlight Health
Apcera
2015-10-01 - 2016-09-01
Apcera
Joyent
2013-08-01 - 2015-10-01
Joyent
Piston Cloud Computing, Inc., Acquired by Cisco
2011-11-01 - 2013-08-01
Piston Cloud Computing, Inc., Acquired by Cisco
OpenStack
2011-10-01 - 2013-08-01
OpenStack
Automattic
2006-09-01 - 2011-11-01
Automattic
WordPress
2005-09-01 - 2011-11-01
WordPress
Flock
2005-09-01 - 2006-09-01
Flock
Mercurial Communications
2005-02-01 - 2005-08-01
Mercurial Communications
Skills
Summary
I’m a full stack, full life cycle, hands-on software quality assurance (SQA) leader with a 20-year track record of delivering user-friendly products. These range from database systems to Infrastructure-as-a-Service (IaaS) solutions; web browsers to blogging platforms; and wellness to medical products. I’ve led and scaled teams at companies ranging from multinational companies like Ericsson to 10-person startups. My managers, peers, and reports have recognized me for my focus on influencing and improving quality from design through delivery and maintenance in production. I’m data-driven and work on reducing risks while passionately successfully advocating for customers and their experiences with our products and services. Experiences: senior quality assurance leader, test architect, customer care, computer systems analyst, and advanced technical customer services and support lead. I focus on communications, systems thinking, problem analysis, usability, automation, tools development, open source development, communities, and documentation. Specialties: QA management, context driven testing, problem analysis, situation management and support management. Intermediate expertise at project management, git revision control, Linux, UNIX, and Mac OS X. Experience in agile project management, Subversion, HTML, JavaScript, CSS and Microsoft Windows. Very familiar with open source development and its tools. Experience administrating JIRA issue management and Zendesk help desk and support ticket service.
