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Lydia Elisabeth Tröger

Lydia Elisabeth Tröger

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Senior Customer Service Agent @ Sage 2nd/3rd Level Senior Customer Service Agent at Sage
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Education

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Universität Leipzig

diploma in economics (Dipl.-Vw.), Economics 1999-01-01 - 2002-01-01
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Wilhelm-Ostwald-Gymnasium, Leipzig

Abitur, 1992-01-01 - 1998-01-01

Work Experience

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Sage

Current

Sage

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Wirecard Communication Services GmbH

2017-10-01 - 2018-03-01

Wirecard Communication Services GmbH

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Unemployed - Looking for work in IT & online services

2017-07-01 - 2017-09-01

Unemployed - Looking for work in IT & online services

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kms Verkaufsförderungs GmbH

2013-04-01 - 2017-05-01

kms Verkaufsförderungs GmbH

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EuraTel GmbH

2011-01-01 - 2013-04-01

EuraTel GmbH

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Zentraldata GmbH

2004-02-01 - 2013-04-01

Zentraldata GmbH

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Leipzig University

2003-01-01 - 2006-12-01

Leipzig University

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Leipzig Graduate School of Management

2004-08-01 - 2005-08-01

Leipzig Graduate School of Management

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Zentraldata GmbH

2001-01-01 - 2002-11-01

Zentraldata GmbH

Skills

Project Engineering Database Development Higher Education University Teaching Microeconomics Software Development Sales Operations Customer Relationship Management (CRM) Strategic Project Management Analytical Skills Customer-Focused Service Employee Training Business Partner Support Business Partner Relations Payroll Sage Payroll Best Practices Identifying Issues Issue Tracking Resolving Issues

Summary

To all recruiters: As of 2018...2022 I am not willing to move away from Leipzig. Thus please do not send me any more job offers for "somewhere far far away". And stop sending me offers for Tech Mahindra. I have rejected about 25-30 requests to connect from 15-25 recruiting agencies only about Tech Mahindra within 3 years. A company who wants to successfully hire me for a job abroad must make me an extremely attractive offer in various dimensions as I have established local social bindings. If you have no idea what I am talking about, pass the following exercise: Convince a gifted girl at the age between 5 and 14 which feels comfortable in her current environment that you have the best playground for her / that you know the best school for her / that you have a perfect care family for her at hands / that you want her in your monastery ... Convince her. You chose the age of the girl yourself but you should tell me the age you have chosen. All with respect to the particular company, the office and the job. I.e. either the playground, or the school or whatsoever is just a symbol for the job / the office / the company you want to offer me. In other words: Please note that I am quite happy with my current job and employer. And please stop telling me that I would be the perfect match for your job opening. Convince me, that your job opening is the perfect match for my life. - That is not the same even if you think so. Specialties: * project management in IT and telecommunications; * database & application programming (SQL, PHP), esp. in the communications industry; * research & development (economics, esp. industrial economics and game theory)

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