Education
Cornell University
Bachelor of Arts - BA, Government and Behavioral Psychology -Thunderbird School of Global Management
Bachelor's Degree, MBA -Work Experience
The Show Up Institute!
Current
The Show Up Institute!
On Your Game! Corp. - Management Consulting for Business & Individual Achievement
Current
On Your Game! Corp. - Management Consulting for Business & Individual Achievement
SummerTech
Current
SummerTech
New Age Alpha
2018-01-01 - 2021-02-01
New Age Alpha
3Q Digital New York
2014-09-01 - 2018-01-01
3Q Digital New York
Hewlett Packard Enterprise
1999-06-01 - 2016-01-01
Hewlett Packard Enterprise
Alexander Group
2011-01-01 - 2012-01-01
Alexander Group
Gartner
2008-01-01 - 2011-01-01
Gartner
KPMG US
1999-01-01 - 2009-01-01
KPMG US
Lehman Brothers
1992-01-01 - 1994-01-01
Lehman Brothers
Skills
Summary
Award-winning and best selling author, 2X TEDx & Keynote Speaker teaching the world the truth about Showing Up. Nature designed humans to Show Up a certain way. Marcy exposes the simple model explaining how. Marcy's books have been highly lauded by professors at Harvard, Stanford, Yale, Columbia, and Cornell. Speaking Highlights: Operational Excellence Society InnovaCon, The International Association of Innovation Professionals Harvard Women's Alliance, New York 100 Club, Cornell Club and more... Publications: 'On Your Game!' Featured in Forbes: "Customer Experience Journey Mapping" & "How To Get Started Using Customer Journey Maps" Marketing Journal insights: "How To Start Journey Mapping The Right Way" & "The O-Factor" More insights from Marcy Recent Business Triumphs: 24% Revenue Boost: Crafted a growth strategy for a retailer, which led to acquisition by Wal-Mart. Innovative CX Design: Successfully launched in a competitive market by focusing on intricate customer analysis. Boosted Loyalty & Revenue by 30%: Through journey mapping, identified key areas to enhance customer bonding and spending. Trusted By Giants: Proud to have transformed businesses of HP, Cisco, Motorola, Gap, Yahoo!, and many more.