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Mark Plihcik, PMP®

Mark Plihcik, PMP®

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Senior Program Manger, US @ Eckoh Program Manager, Problem Solver, Leader
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Education

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Bryant University

BS, Business Administration 1988-01-01 - 1992-01-01

Work Experience

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Eckoh

Current

Eckoh

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PSS Help (Product Support Solutions)

2012-05-01 - 2015-10-01

PSS Help (Product Support Solutions)

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The Chatfield Group

2009-09-01 - 2012-04-01

The Chatfield Group

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Power Trade Media

2008-05-01 - 2008-12-01

Power Trade Media

Skills

Strategic Project Planning Global Cross-Functional Team Leadership Executive Reporting Problem Solving Product Delivery Team Management Business Process Improvement User Stories Project Management Body of Knowledge (PMBOK) Resource Allocation Timeline Management Budget Monitoring Secure SDLC Sprint Planning Technical Product Management Kanban Executive Leadership Creative Problem Solving Analytical Skills Confluence

Summary

Senior Program Manager and Certified Scrum Master in the Frictionless Payments space with experience across a variety of industry verticals. Broad experience in Contact Center Solutions and third party support for contact center technology and infrastructure. Innovative thinker and leader with strong entrepreneurial instincts and problem solving skills. Direct experience with start-ups and mature organizations in telecom, retail, governments, publishing, real estate, travel, and legal industries. Specialties: card-not-present (CNP) payment solutions, PCI-DSS, cross-functional team management and PMO organization.

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