Education
Bryant University
BS, Business Administration 1988-01-01 - 1992-01-01Work Experience
Eckoh
Current
Eckoh
PSS Help (Product Support Solutions)
2012-05-01 - 2015-10-01
PSS Help (Product Support Solutions)
The Chatfield Group
2009-09-01 - 2012-04-01
The Chatfield Group
Power Trade Media
2008-05-01 - 2008-12-01
Power Trade Media
Skills
Summary
Senior Program Manager and Certified Scrum Master in the Frictionless Payments space with experience across a variety of industry verticals. Broad experience in Contact Center Solutions and third party support for contact center technology and infrastructure. Innovative thinker and leader with strong entrepreneurial instincts and problem solving skills. Direct experience with start-ups and mature organizations in telecom, retail, governments, publishing, real estate, travel, and legal industries. Specialties: card-not-present (CNP) payment solutions, PCI-DSS, cross-functional team management and PMO organization.