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Mary Ann Bianco

Mary Ann Bianco

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Senior Consultant @ On Tap Consulting High Growth SaaS Revenue Leader; Fractional CCO; Digital Transformation Leader; Board Director, Enterprise B2B, AI, Customer Success, DEI/B Champion, former @Oracle
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Education

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Boston University

Ed.M., Education Administration -
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Stanford University

Continuing Studies, Governance for Startup Board Members 2021-01-01 - 2021-01-01
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Slippery Rock University

Bachelor of Science, Education -

Work Experience

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On Tap Consulting

Current

On Tap Consulting

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reacHIRE

Current

reacHIRE

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Argoid (acquired by Amagi)

2021-04-01 - 2025-01-01

Argoid (acquired by Amagi)

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Swarm Vision

2021-05-01 - 2024-11-01

Swarm Vision

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UPWARD Women

2021-03-01 - 2023-12-01

UPWARD Women

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Watermark

2013-01-01 - 2022-02-01

Watermark

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Uniphore

2019-06-01 - 2021-03-01

Uniphore

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Oracle

2002-06-01 - 2018-10-01

Oracle

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Oracle

1997-06-01 - 2000-06-01

Oracle

Skills

Leadership Development Coaching Strategic Leadership Business-to-Business (B2B) Business Development Global Partner Recruitement Channel Development Sales Management Cross-functional Team Leadership Strategic Customer Account Planning Customer Advocacy Market Development Global Alliances Executive Support Sponsorship Channel Account Planning Vendor Management Strategic Partnerships Program Management Customer Experience Sales Process

Summary

Strategically focused leader who develops and maintains profitable, long term relationships with C-level customers in Fortune 100 enterprise for B2B and B2C companies for Cloud SaaS applications and AI/ML. Drives growth through customer success, product adoption and client expansion. Mary Ann has spent her career in high growth leadership roles in both legacy/structured environments and entrepreneurial startups that drive revenue across the ecoystem from sales to expansion to overall customer success. Strong foundation in Sales, Business Development and Alliances. Operational expertise in transformational situations, working in high growth companies defining culture, digital transformation. Recognized for being a pioneer in Diversity, Equity and Inclusion Leadership, creating global women's leadership initiatives, mentoring and coaching. Currently serving as a Leadership coach for ReacHire. Leadership Profile: High Tech executive in Cloud SaaS enterprise applications and AI/ML Enterprise Service Sales & Delivery, Cloud SaaS application/lifecycle management. Global Customer Success & Support Customer Centric change management. Fortune 100 Account Development and Customer Management. Operational excellence in driving results for Risk Retention, Renewal and Expansion Sales. AI/ML/NLP Digital Transformation: Legacy to Cloud SaaS M&A Integration

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