Michael Heffner

Summary

Executive Growth Leader | Head of Global Industry and Value at Appian | PaaS & Capital Markets Innovator | Appian C-Level Ambassador | Customer Advisory Council Lead | Babson MBA | Veteran $40M to $600M Sales Growth 115%-120% Cloud Revenue Retention Rate #1 Tech IPO in Category 5x Growth of Verticalized Industry (Conception thru Current) and 2024 addition of Value team (Start Up) Global Enterprise Sales Leader, Value Cycle Owner Driving Customer Upside Expansion, Creating and Leading Industry Verticalization (Commercial & Public Sector), Software Solutions, Customer Engagement Programs, and Creating and Leading Value Engineering. Published thought leader and frequent Industry speaker with focus on Financial Services / Banking / Capital Markets trends -- Tokenization, AI, genAI, Data, and Technology + Process Evolution. At Appian, I lead the Global Industry and Value Engineering teams, driving strategic initiatives that enhance our market position and deliver measurable results for enterprise clients. My expertise in guiding significant business transformations has fueled growth and innovation at both Appian and during my tenure as Managing Director at State Street. As a recognized thought leader, I engage with industry peers and executives, sharing insights on digital transformation strategies that empower organizations to thrive in a tech-driven environment. My role as an Appian Ambassador involves close collaboration with C-suite customer executives, fostering digital adaptability and operational excellence. Committed to meaningful impact, I champion the integration of veterans and sustainable practices, integrating these fundamental principles into our business culture.