Michelle Pflaum
Education
QUT (Queensland University of Technology)
Master of Information Technology, 2013-01-01 - 2015-01-01
University of California, Berkeley
Certificate in Business Administration with Distinction, -
Texas McCombs School of Business
ExecutiveEd Program: "Leading High Performance Teams" and "Leading Dispersed Teams"., -
Thunderbird School of Global Management
ExecutiveEd Program: "Global Leadership: Managing Cross-Cultural Relationships for Business Results", -
Griffith University
Master of International Relations, -
Griffith University
BA, -Work Experience
Suncorp Group
2015-08-01 - 2021-11-01
Suncorp Group
TechNorth International Consulting Group
2010-05-01 - 2014-01-01
TechNorth International Consulting Group
Australian Trade and Investment Commission (Austrade)
1999-12-01 - 2010-04-01
Australian Trade and Investment Commission (Austrade)
ANZA Technology Network
2006-01-01 - 2010-01-01
ANZA Technology Network
Skills
Summary
Experienced Business Analyst with a robust background in financial services and technology. Expert in client management and stakeholder engagement, dedicated to understanding business needs and improving productivity and user experience. Skilled in Business Planning and Strategy, Market Research, Data Analysis, Project Management, and Business Process Management. Proven ability to work effectively in Agile-Scrum environments and with diverse, remote teams.
