Education
UCLA
B.A., History, Asian American Studies 1993-01-01 - 1998-01-01Work Experience
MarketCast
Current
MarketCast
MR2 Strategy
Current
MR2 Strategy
GfK - An NIQ Company
2022-09-01 - 2024-05-01
GfK - An NIQ Company
Hawkeye
2021-02-01 - 2022-10-01
Hawkeye
INNOCEAN USA
2019-06-01 - 2021-02-01
INNOCEAN USA
Reprise Digital
2018-01-01 - 2019-06-01
Reprise Digital
Cox Automotive Inc.
2017-03-01 - 2017-09-01
Cox Automotive Inc.
MullenLowe U.S.
2016-06-01 - 2017-04-01
MullenLowe U.S.
Team One
2006-06-01 - 2016-08-01
Team One
Edmunds
2003-08-01 - 2006-06-01
Edmunds
Skills
Summary
With over 25 years in marketing, I specialize in utilizing research to orchestrate seamless customer experiences that drive meaningful engagement and measurable growth. Leveraging advanced analytics and programmatic media, I lead a team dedicated to mapping and optimizing the entire customer journey — ensuring each touchpoint delivers the right message, to the right person, at the right time. My expertise lies in harnessing data-driven insights and automation technologies to design and execute dynamic experience orchestration strategies. By integrating programmatic media buying, social, display, and experiential channels, we create cohesive, personalized campaigns that enhance brand loyalty and drive conversions across the full funnel. I focus on turning complex customer data into actionable strategies, using sophisticated marketing analytics to continuously refine and optimize campaigns for maximum impact. Leading research initiatives, I uncover critical insights that inform smarter decision-making and help brands anticipate customer needs in an ever-evolving digital landscape. As a digital media leader and trusted advisor, I am passionate about aligning marketing efforts with the evolving expectations of today’s consumers. I mentor teams and collaborate closely with clients to deliver customer-centric solutions that not only meet but exceed business objectives — all while pushing the boundaries of innovation in experience orchestration and CX.