Nick Voigt

Summary

Former Faculty member at the Georgia Tech College of Management specializing in Entrepreneurship, Corporate Entrepreneurship, Information Technology, E-business, and E-commerce. His areas of expertise include change management, leading organizational change, preparing people for technology, and company values. Hewlett-Packard 28 years; leadership of Communication industry sales, Worldwide Mission Critical Support business, and Start-ups in Internet Portal business and Network management services. Led an internal ventures organization within Hewlett-Packard. This group focused on forming new Internet businesses in the customer service and support organization. His group developed several start-up internal Internet services for Hewlett-Packard, which provided support services for non-HP platforms. These services utilized the latest technologies and employed web business models. The new venture organization developed independent businesses outside of the traditional Hewlett-Packard service and support infrastructure. Prior to the Internet venture group, Mr. Voigt was the General Manager of the Americas Software Service and Support Organization. He led Hewlett-Packard’s software business and has led major change initiatives focused on improvements in Hewlett-Packard's customer satisfaction, service, and support processes. These efforts have kept Hewlett-Packard as the leader in customer satisfaction. He was one of the key architects of the customer centric support model and led the worldwide implementation efforts. Mr. Voigt holds a BS degree and a Masters degree in Management of Technology from the Georgia Institute of Technology. He serves on several business councils, including the Executive Roundtable, Corporate Council of Advisors-Management of Technology, and Board of Directors for School of Public Policy. Specialties: Internal venture start-ups. Spin-offs and aquisition. Entrepreneurship fundamentals, Strategic Business directions, Business planning