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Nick Hemmert

Nick Hemmert

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Community Architect - Head of Operations @ xchange 🚀 Operations & Data-Driven Leader | Optimizing Systems for Efficiency, Engagement & Insight | Scaling Virtual & Live Experiences
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Education

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University of Dayton

BS, Management Information Systems 1997-08-01 - 2001-05-01

Work Experience

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xchange

Current

xchange

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The Center for Awesomeness

Current

The Center for Awesomeness

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Mile Hi Church

Current

Mile Hi Church

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Greystone Technology

2014-10-01 - 2017-02-01

Greystone Technology

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Ability To, Inc.

2003-08-01 - 2014-10-01

Ability To, Inc.

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Kroger

2002-03-01 - 2005-10-01

Kroger

Skills

Cross-Functional Collaboration Workflow Automation Systems Thinking Active Listening Reflective Listening Team Facilitation Customer Experience Sense-Making Experiential Learning strategic facilitation Stakeholder Engagement Team Development Operations Management Technology Integration Data-driven Decision Making UX Research Business Analysis Strategic Planning Windows Server Process Improvement

Summary

I am a strategic operations leader, systems architect, and data-driven problem solver with a passion for scaling processes, optimizing digital ecosystems, and leveraging insights to drive engagement and efficiency. With a background spanning operations, technology, and research-backed decision-making, I thrive at the intersection of strategy, systems thinking, and user experience—ensuring that technology, workflows, and people align to create meaningful impact. I bring a structured, analytical mindset paired with human-centered insight, ensuring that complex challenges are addressed with scalable solutions that enhance usability, collaboration, and performance. Whether refining operational workflows, designing research-backed improvements, or leading high-performing remote teams, my goal is to build adaptive, insight-driven systems that empower organizations to operate at their best. What I Do Best ✔ Optimize operational processes & technology ecosystems to enhance efficiency, scalability, and usability. ✔ Transform research insights into actionable strategies, leveraging data to drive product and business improvements. ✔ Lead high-impact teams & facilitate cross-functional collaboration, ensuring seamless execution and measurable outcomes. What Drives Me I believe in turning complexity into clarity and using research and data to inform better decision-making. Whether improving user experience, optimizing operations, or leading large-scale digital transformations, my mission is to enable people, teams, and organizations to work smarter, not harder. "Nick is the calming voice of reason in an otherwise cacophonous world of self-doubt and self-judgment. He will lift you up when you're down, push you forward when you need a shove, and high-five you when you achieve your goals and celebration is in order. His advice is sage and will move you in the direction of living more deeply from a place of true authenticity." — Consulting Client Specialties 🔹 Operational Strategy & Research-Backed Insights → Workflow Optimization | Data-Driven Decision Making | Research-Driven Process Improvement 🔹 Technology & Infrastructure Leadership → IT Strategy | Systems Implementation | Digital Transformation 🔹 Leadership & Collaboration → Remote Team Leadership | Stakeholder Engagement | Cross-Functional Alignment 🔹 User & Business Experience Optimization → Process Design | Research & Data Synthesis | Scalable Product & Business Strategies 🔹 Scaling Impact & Continuous Improvement → Automation Strategies | Organizational Change | Agile & Iterative Innovation

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