Education
London Business School
MBA, Business 1997-01-01 - 1998-01-01University of California, Berkeley
BA, History 1984-01-01 - 1987-01-01Work Experience
None
Current
None
Zuora
2011-03-01 - 2019-02-01
Zuora
RichRelevance
2008-05-01 - 2010-12-01
RichRelevance
PayPal
2000-01-01 - 2008-05-01
PayPal
Accenture
1999-01-01 - 2000-01-01
Accenture
Edgar, Dunn & Company
1987-01-01 - 1997-01-01
Edgar, Dunn & Company
Skills
Summary
retired Feb 2019 March 2011 to Feb 2019: Zuora, Inc. Senior Vice President of Customer Success, responsible for serving, developing and retaining the Zuora customer base. Jun 2008 to Dec 2010: RichRelevance Chief Customer Officer, responsible for direct and channel sales, client services, marketing and product Jan 2000 - May 2008: PayPal, Inc. an eBay company Head of sales at PayPal including outside sales, inside telesales, partner business development and channel sales. Prior to this, pioneered PayPal's merchant services business Prior to this, pioneered and managed PayPal's Financial Services group which defined and managed business relationships with the payment systems, banks and vendors into which PayPal connects 1987 - 1999: Management consultant with payment focus at Accenture, and prior to that at Edgar, Dunn & Company Specialties: General management, sales, strategy, business development, relationship management