Education
Manhattan University
Bachelor's Degree, Business Administration - Computer Information Systems, Marketing -New Jersey Institute of Technology
Graduate Certificate (Masters), Information Systems Analysis & Design 2001-01-01 - 2002-01-01Raritan Valley Community College
, Lean Six Sigma - Green Belt -Raritan Valley Community College
Certificate in Project Management, -Work Experience
The Cincinnati Insurance Companies
Current
The Cincinnati Insurance Companies
Bluegrass IIBA Chapter
Current
Bluegrass IIBA Chapter
Independent Consultant
2023-07-01 - 2023-09-01
Independent Consultant
Deloitte
2021-06-01 - 2023-05-01
Deloitte
Atlanta Software & Systems Process Improvement Network (SPIN)
2019-04-01 - 2022-09-01
Atlanta Software & Systems Process Improvement Network (SPIN)
Starr Insurance
2016-07-01 - 2021-05-01
Starr Insurance
AITP Atlanta
2018-01-01 - 2018-12-01
AITP Atlanta
AmerisourceBergen
2016-01-01 - 2016-05-01
AmerisourceBergen
EY
2011-11-01 - 2016-01-01
EY
IIBA NJ Chapter
2012-09-01 - 2014-07-01
IIBA NJ Chapter
Skills
Summary
I am an award-winning, Certified Business Analyst (CBAP) and Senior Information Technology professional with strong skills in Business Analysis (Agile and Waterfall), Functional Requirements, User Stories, Use Cases, Solution Evaluation, Implementation/Delivery and Project / Program Leadership. I excel at creating high quality solutions for stakeholders across the enterprise by managing relationships with peers, mid-level management, partners and C-Level executives. The solutions I deliver provide tangible business benefits and value. I have created presentations for Go-To-Market strategies and have delivered training, worked on proposals and am known for being an effective communicator who understands technology and am someone who can deliver solutions that are built correctly and which provide significant benefits and business value. For example, I worked as a Senior Campaign Manager for Medco Health Solutions (acquired by Express Scripts) and led a team which created scripts and ETL jobs to extract pharmacy and client data from a Teradata data warehouse. My team and I successfully created campaigns to drive 100% conversion rate which resulted in an increased usage of the Medco mail order pharmacy. My skills include: Consulting | Management Consulting | Deloitte | EY | Agile | User Stories | Business Analysis | Requirements Elicitation | Elaboration | Requirements Management | Business Partner Management | Stakeholder Management | IT Business Relationship Management | Product Ownership | Life Insurance | P & C Insurance | Reinsurance | Healthcare | Pharmacy Benefit Management | PBM | Medicare Part D | User Acceptance Testing | UAT | Stakeholder Management | IIBA | AAC | CSPO | Scrum | Acceptance Criteria | Backlog Refinement and Management | Quality | Results driven | Management Reporting | Balsamiq | UI/UX | Jira | Azure DevOps On a pro-bono / volunteer basis, I give back to the community by mentoring other professionals (IIBA Atlanta Chapter Business Analysis mentor), past volunteer service with Literacy Volunteers of America, fundraising for various charities including American Heart Association, American Cancer Society, Leukemia & Lymphoma and Wounded Warriors, American Red Cross (1+ gallon Blood Donor) and by helping and mentoring new employees at Deloitte Consulting. I add value to an organization in the following areas: - Business Analysis - Process Management and Improvement - User Experience - Agile Software Delivery Contact Details: (908) 672-9150 (mobile) lutzpf@gmail.com