Philip Nelson
Work Experience
R2Nets
Current
R2Nets
Movate
2007-12-01 - 2009-01-01
Movate
Verizon Business
1986-06-01 - 2001-03-01
Verizon Business
BT
1988-01-01 - 1991-01-01
BT
Phil Nelson Consulting
1985-01-01 - 1986-01-01
Phil Nelson Consulting
Tymnet
1982-10-01 - 1985-01-01
Tymnet
Skills
Summary
My experience: Currently: Design, install and manage networks for home and small business. Repair and maintain networks, computer systems. Contract support, including on-site support. In the past: First level internal helpdesk support (phone and Remedy-based ticket system) for Linux, OS X, Windows, network and many other issues. Test hardware and software for WAN packet switches. Design, operate and maintain automated test systems for software and systems. Design, operate and maintain web site for accessing test results. Product support, FCC and ETL certification for packet switch products. Hardware design. National technical support (3rd level support for a global packet data network). My goal: Maintain integrity and competence in service. Specialties: Free & Open Source systems integration and test. Small network design, maintenance, repair. Hardware, software, systems troubleshooting and repair. Network capacity, functional testing, test system design. National technical support. Product support ETL, FCC Test. Manufacturing systems test. Web site design & maintenance. Helpdesk
