Education
UCL
Masters, Library Science -University of Birmingham
BA (Hons), Medieval & Modern History -Work Experience
Total 'Net Value, Inc.
Current
Total 'Net Value, Inc.
Circus Street
Current
Circus Street
University of Aberdeen
2020-02-01 - 2022-10-01
University of Aberdeen
OMCP®
2017-05-01 - 2021-12-01
OMCP®
Hult International Business School
2012-01-01 - 2021-07-01
Hult International Business School
Grenoble Ecole de Management
2017-10-01 - 2020-01-01
Grenoble Ecole de Management
Market Motive
2014-06-01 - 2016-10-01
Market Motive
UC Berkeley Extension
2013-04-01 - 2015-04-01
UC Berkeley Extension
Vistage Worldwide, Inc.
2005-06-01 - 2010-12-01
Vistage Worldwide, Inc.
Prevent Child Abuse America
1991-01-01 - 1995-01-01
Prevent Child Abuse America
Skills
Summary
Are you wondering if your website could be making more money for you? Is the thought of looking at your analytics overwhelming or totally confusing (even though you know it's important)? I can show you what you need to know to run your business better - in plain, no jargon English. I'll give you insights and results, not pages of meaningless charts and graphs. I've clocked over 25 years in digital marketing and Google Analytics, helped nearly 500 different clients, taught at a dozen educational institutions around the world, spoken at numerous conferences, and worked with websites that have cumulatively generated hundreds of millions of dollars. So my instincts are pretty close to the mark! In just about every business of the more than 5,000 that I’ve worked with, there have been hidden profits and / or cost savings waiting to be made, and without requiring a huge amount of work or re-engineering the entire website. In fact, I can very often find things that you can do immediately to positively impact your bottom line. It's not (of course) that you're consciously making poor decisions, but more often because you're not well versed (as I am) in implementing and interpreting accurate metrics to inform your digital strategies and actions. And why should you be - that's not your primary focus or expertise. I use my deep experience of digital marketing strategy and digital analytics (mostly GA4) to find hidden gems to boost your website profits - these might be new opportunities to generate sales, revenue or leads, or ways to save or stop wasting money and resources. Clients like you have created successful new lines of business, or new products or services, while reducing spend or stopping ineffective marketing strategies and tactics. The insights which I provide have been described as "instrumental to our understanding" and my recommendations as "simple and direct advice that's easy to implement." I offer a range of consulting services at different price points, including entry-level, "get started" packages, so you can get some fast, cost-effective ideas. DM me to see if I can discover some "gems" to boost your online business outcomes.