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Ralph Hoflich

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Customer Lead - Cloud and Network Services @ Nokia Customer Lead - Cloud and Network Services
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Education

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University of Waterloo

B.A.Sc. Electrical and Computer Engineering, Electrical and Computer Engineering 1989-01-01 - 1996-01-01
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University of Augsburg

, International Studies option 1994-01-01 - 1995-01-01

Work Experience

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Nokia

Current

Nokia

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Tech Mahindra

2023-01-01 - 2025-04-01

Tech Mahindra

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Ericsson

1996-09-01 - 2022-12-01

Ericsson

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Ericsson

1993-01-01 - 1995-01-01

Ericsson

Summary

I am skilled, motivated and self-driven with many years experience in sales, consulting, businesses development, solutions design and project delivery within the telecommunications industry. I am an enthusiastic and optimistic person with business and technical skills to enable customer sales and ensure projects are successful. I have had a range of responsibilities including sales, consulting, technical sales, bid management, project management, project delivery, support, network administration and special projects outside of these roles. I have consistently had a strong focus on delivering customer satisfaction and building business relationships. I am a team player with a keen interest in personal mentoring and coaching. I have strong leadership abilities and look to drive the best out of my teams. I have various international experience and feel I have a strong diversity view of working in various cultures. I consider my strengths to be my customer focus, leadership and team management skills, sales aptitude, technical skills, commercial ability, my knowledge of internet systems and mobile systems and ability to successfully complete projects. I feel I build trust and credibility amongst my peers and customers. Specialties: • Strong business drive to ensure pre-sales and post-sales activities are profitable and successful for customer and Ericsson • Strong sales drive and sales process administration • Strong leadership and communication abilities • Strong consulting, finances and business case evaluation abilities • Senior level networking • Strong interpersonal communication abilities • Strong project leadership and delivery abilities • Self-motivated, enthusiastic, quality-driven • Strong drive for new and add-on sales • Able to skillfully handle complex situations and ensure successful outcomes • Excellent problem-solving skills • Assessment board member for SAs and CPMs across Ericsson • Multiple award recognitions in Japan and New Zealand

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