Education
San José State University
BA, Mathematics 1990-01-01 - 1991-01-01San José State University
BS, Computer Science 1986-01-01 - 1990-01-01Work Experience
Syllable AI
Current
Syllable AI
Comcast Silicon Valley Innovation Center
2011-03-01 - 2022-12-01
Comcast Silicon Valley Innovation Center
Plaxo
2002-04-01 - 2011-03-01
Plaxo
Gravitate, Inc
2000-12-01 - 2002-01-01
Gravitate, Inc
DDS, State of California
1991-02-01 - 2000-01-01
DDS, State of California
Skills
Summary
As an innovative strategic executive with extensive experience in technology and operations, support services, security, and business/engineering program management, I have held P&L/GM leadership roles, established customer service centers as well as security and privacy, managed off-shore and on-shore support and engineering teams, quality assurance and automation. I have an ardent focus on helping organizations thrive in leading and growing technology delivery practices and services. The foundation of great organizations is built on its people. And my focus is to work with an inclusive mindset that will make employee experiences more personal and memorable. I am a DE&I champion as well as a Culture Champion, regularly participating on corporate steering groups for a diverse and inclusive workplace. Specialties: global service delivery, strategic leadership, cloud and digital transformation, data quality and governance, infrastructure strategy, infrastructure services, network security, network architecture, premise security, facilities, program management, service management, business intelligence, data center operation, change management, enterprise messaging, software implementation, enterprise applications, workplace experience, smart buildings and workplace, client services, inclusion and diversity, internationalization, globalization, solution design, consulting, platforms, automation Industries: Technology, High Traffic Internet Products, Cable and Telecommunications, Construction, California and Federal Government, Not-for-Profit.