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Rob Pound

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@ Information Systems/Technology Professional
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Education

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Nasson College

BA, Mathematics and Business -

Work Experience

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CSAA Insurance Group, a AAA Insurer

2004-02-01 - 2017-08-01

CSAA Insurance Group, a AAA Insurer

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Verizon

2003-08-01 - 2004-02-01

Verizon

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Providian Financial

1999-04-01 - 2003-05-01

Providian Financial

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City of Palo Alto

1995-08-01 - 1999-04-01

City of Palo Alto

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Loral Aerospace

1982-04-01 - 1995-08-01

Loral Aerospace

Skills

Program Management Business Process Vendor Management IT Management Requirements Analysis Software Project Management Project Management Process Improvement Business Analysis SDLC Business Process Improvement Enterprise Architecture Information Technology Infrastructure Integration IT Strategy ITIL Management PMO Software Development Life Cycle (SDLC)

Summary

I am an Information Systems professional driven to improve business processes through application development and support with the appropriate level of technology. I have a number of years of experience in the application development and support functions including 15 years in management, in multiple industries. My experience includes implementation and support of in-house developed and vendor provided solutions. Experience has been acquired in the municipal government, insurance and financial services, computer peripherals, government/defense contractor, semi-conductor, medical devices, telecommunications, and general manufacturing industries. I have performed in the Information Technology management, application development, program management, project management, deliverable manager responsibilities, and business relationship management/customer liaison capacities. I have a reputation for accomplishment as an individual or in a leadership role. My personnel strengths are business and systems analysis, leadership, team building, teamwork, coaching/mentoring, and RESULTS. My main skills and interest are business process review and design, business requirements, system analysis, and detail application specifications. My primary assets in this area are: the ability to listen to the user requirements; document the requirements without formulating solutions; thorough and thoughtful analysis and design. Thank you for your time and consideration.

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