Education
Nasson College
BA, Mathematics and Business -Work Experience
CSAA Insurance Group, a AAA Insurer
2004-02-01 - 2017-08-01
CSAA Insurance Group, a AAA Insurer
Verizon
2003-08-01 - 2004-02-01
Verizon
Providian Financial
1999-04-01 - 2003-05-01
Providian Financial
City of Palo Alto
1995-08-01 - 1999-04-01
City of Palo Alto
Loral Aerospace
1982-04-01 - 1995-08-01
Loral Aerospace
Skills
Summary
I am an Information Systems professional driven to improve business processes through application development and support with the appropriate level of technology. I have a number of years of experience in the application development and support functions including 15 years in management, in multiple industries. My experience includes implementation and support of in-house developed and vendor provided solutions. Experience has been acquired in the municipal government, insurance and financial services, computer peripherals, government/defense contractor, semi-conductor, medical devices, telecommunications, and general manufacturing industries. I have performed in the Information Technology management, application development, program management, project management, deliverable manager responsibilities, and business relationship management/customer liaison capacities. I have a reputation for accomplishment as an individual or in a leadership role. My personnel strengths are business and systems analysis, leadership, team building, teamwork, coaching/mentoring, and RESULTS. My main skills and interest are business process review and design, business requirements, system analysis, and detail application specifications. My primary assets in this area are: the ability to listen to the user requirements; document the requirements without formulating solutions; thorough and thoughtful analysis and design. Thank you for your time and consideration.