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Robin Tischer-Smith

Robin Tischer-Smith

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@ Retired
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Education

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Stanford Research Institute

VALS Program Certificate, Values and Lifestyles Program 1982-01-01 - 1982-01-01
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St Francis High School

Honors, College Preparatory 1969-01-01 - 1973-01-01
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West Chester University of Pennsylvania

Bachelor of Arts - BA, Foreign Languages, Literatures, and Linguistics 1973-01-01 - 1977-01-01
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West Chester University of Pennsylvania

Bachelor's degree, -
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West Chester University of Pennsylvania

Bachelor's degree, Liberal Arts and Sciences, General Studies and Humanities 1973-09-01 - 1977-01-01

Work Experience

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Vision Architecture, Inc.

2016-04-01 - 2023-01-01

Vision Architecture, Inc.

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Princeton Bay Company

1986-01-01 - 2023-01-01

Princeton Bay Company

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R T S Consulting

1997-02-01 - 2022-04-01

R T S Consulting

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2021-01-01 - 2022-02-01

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Plantronics

2014-12-01 - 2016-04-01

Plantronics

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Juniper Networks

2012-03-01 - 2014-02-01

Juniper Networks

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NetApp

2010-05-01 - 2011-05-01

NetApp

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MARSYS

2009-08-01 - 2010-05-01

MARSYS

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Johnson & Johnson

2008-08-01 - 2009-07-01

Johnson & Johnson

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Electronic Arts (EA)

2007-01-01 - 2008-01-01

Electronic Arts (EA)

Skills

Change Leadership Communications Strategy Customer Experience Program Management Mergers Customer Satisfaction Cross-functional Team Leadership Product Management Change Management Vendor Management Strategic Planning Customer Relations Business Strategy ERP E-commerce Team Building Strategic Partnerships Competitive Analysis IT Management Team Leadership

Summary

I have been given the privilege of designing, leading and successfully delivering complex, large-scale change initiatives within global corporations across multiple industries spanning 20 years, including: - Development of Innovation and Globalization strategies in alignment with leadership teams and corporate objectives. - Planning, leading and delivering high impact, cross-functional transformation including Technology Trajectory Shifts to meet market demand. - Business Entity Restructure, Mergers, Acquisitions, Divestitures, Company Split and System Implementations. - Establishment of Change Management Centers of Excellence, Voice of the Customer, Channel and External Stakeholder Readiness. - Executive Alignment and internal Team Building to support the delivery of change initiatives in alignment with business objectives across the organization. - Communications strategist, developer of communication platforms designed for the culture. - Business and Customer Relationship Leader with exceptional ability to translate business vision into strategic and tactical plans with an 'outside-in' approach, ensuring Business Continuity and protection of the Customer Experience.

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