Work Experience
Time Warner Cable
Current
Time Warner Cable
SYKES
2003-08-01 - 2005-04-01
SYKES
Breakpointe Corp.
2001-05-01 - 2003-08-01
Breakpointe Corp.
Genuity Inc.
1999-05-01 - 2001-05-01
Genuity Inc.
Verizon
1990-01-01 - 1999-01-01
Verizon
Skills
Summary
A Seasoned Hands-On Software and IT Professional with over Twenty years of combined experience in the Design, Implementation, and Operation of Complex Server and Data Warehouse Design, Call Center, E-Commerce and Back-Office Systems for Large Aerospace, Enterprise and Carrier IT Departments. Let's Connect and Grow our Networks rcarter1@tampabay.rr.com Specialties: Extensive experience in the integration of telecommunication back-office technologies including Wireless Voice/Data Roaming, Call Center, PBX, ACD, Billing, CRM (SAP & Siebel), Data Warehousing (TeraData , Microstrategy, Business Objects, and COGNOS), VoIP, and Wireless Networks for large telecommunication providers utilizing UNIX and Win 2000 systems on SONET, IP, Frame, ATM, GSM, TDMA, AMPS, and CDMA networks.