Education
The University of New Mexico
, Business Administration and Management, General -Work Experience
Collective Health
Current
Collective Health
Turo
2018-06-01 - 2022-06-01
Turo
Limitless
2018-06-01 - 2019-03-01
Limitless
eBay
2001-03-01 - 2018-06-01
eBay
Miller Freeman
1994-06-01 - 2000-12-01
Miller Freeman
Safeway
1980-10-01 - 1994-01-01
Safeway
Skills
Summary
Location: San Francisco and Los Angeles Specialties: GM and COO experience, turnarounds, global customer operations including digital customer experience, general management and transformational change, program/project management, product management, operational excellence, large-scale technology implementations, peer-to-peer marketplaces, diversity and inclusion/cultural transformation, communications and team-building, advising fast-growing startups 2018 – Present; Chief Operating Officer 2011 – 2018: VP, Customer Service Product & Technology, eBay 2008 – 2012: VP, Customer Service & Operations, eBay 2002 – 2008: VP, Program Management, eBay Previous roles in Quality Engineering (eBay), Information Technology (Miller Freeman/CMP Media; Safeway), Retail Operations (Safeway)