Education
Copenhagen Business School, through Coursera
Certificate, Leadership in 21st Century Organizations 2015-01-01 - 2015-01-01Coursera
, Introduction to Philosophy 2013-01-01 - 2013-01-01Athabasca University
, Microeconomics 2012-01-01 - 2012-01-01Service Pointe
, HP-UX for Experienced UNIX System Administrators 2011-01-01 - 2011-01-01Douglas College
, Geology/Earth Science, General 1991-01-01 - 1991-01-01Douglas College
, Philosophy 1991-01-01 - 1991-01-01Douglas College
, Ancient Literature 1991-01-01 - 1991-01-01Work Experience
West Fraser
Current
West Fraser
In-Touch Software
2003-02-01 - 2006-12-01
In-Touch Software
Alexander, Holburn, Beaudin & Lang
2001-11-01 - 2003-02-01
Alexander, Holburn, Beaudin & Lang
User Friendly Media Inc.
2000-05-01 - 2001-10-01
User Friendly Media Inc.
Dowco Computer Systems
1997-01-01 - 2000-05-01
Dowco Computer Systems
Skills
Summary
IT manager responsible for regional desktop support for North America, focused on customer service, workflow improvements, acquisition preparation, and improving modern technology across the end user's daily operations. Knowledge areas: Motivation theory, team management, Tier 3 operations, conflict resolution, effective meeting facilitation, Linux/Unix, monitoring, PowerShell, Perl, Windows server, 3D printing & modelling Also an author of two fantasy game books: "The Green Cauldron" & "Fantasy Game Town Hooks".