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Greg Webster

Greg Webster

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Manager, Regional Desktop Support @ West Fraser Manager, Regional Desktop Support at West Fraser
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Education

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Copenhagen Business School, through Coursera

Certificate, Leadership in 21st Century Organizations 2015-01-01 - 2015-01-01
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Coursera

, Introduction to Philosophy 2013-01-01 - 2013-01-01
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Athabasca University

, Microeconomics 2012-01-01 - 2012-01-01
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Service Pointe

, HP-UX for Experienced UNIX System Administrators 2011-01-01 - 2011-01-01
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Douglas College

, Geology/Earth Science, General 1991-01-01 - 1991-01-01
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Douglas College

, Philosophy 1991-01-01 - 1991-01-01
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Douglas College

, Ancient Literature 1991-01-01 - 1991-01-01

Work Experience

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West Fraser

Current

West Fraser

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In-Touch Software

2003-02-01 - 2006-12-01

In-Touch Software

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Alexander, Holburn, Beaudin & Lang

2001-11-01 - 2003-02-01

Alexander, Holburn, Beaudin & Lang

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User Friendly Media Inc.

2000-05-01 - 2001-10-01

User Friendly Media Inc.

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Dowco Computer Systems

1997-01-01 - 2000-05-01

Dowco Computer Systems

Skills

IT Leadership Vendor Management IT Project Management Analytical Skills Service Desk Management Team Management Customer Service Management Project Management IT Projects Leadership Infrastructure Supervisory Skills Service Desk IT Project & Program Management IT Management Negotiation ITIL Service Delivery Resource Allocation

Summary

IT manager responsible for regional desktop support for North America, focused on customer service, workflow improvements, acquisition preparation, and improving modern technology across the end user's daily operations. Knowledge areas: Motivation theory, team management, Tier 3 operations, conflict resolution, effective meeting facilitation, Linux/Unix, monitoring, PowerShell, Perl, Windows server, 3D printing & modelling Also an author of two fantasy game books: "The Green Cauldron" & "Fantasy Game Town Hooks".

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