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Seth Neumann

Seth Neumann

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Business Owner @ Business Owner at Model Railroad Control Systems
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Education

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Stanford University

A.B., Political Science 1970-01-01 - 1972-01-01

Work Experience

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Model Railroad Control Systems

Current

Model Railroad Control Systems

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Consultant

Current

Consultant

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AT&T

2004-01-01 - 2011-10-01

AT&T

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Seth Neumann, Consultant

2008-01-01 - 2011-01-01

Seth Neumann, Consultant

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OPSIG Inc

2005-01-01 - 2010-01-01

OPSIG Inc

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DCC SIG

1994-01-01 - 2010-01-01

DCC SIG

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AT&T Consulting

2005-01-01 - 2008-01-01

AT&T Consulting

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AT&T Consulting (formerly SBC / Callisma)

2005-01-01 - 2008-01-01

AT&T Consulting (formerly SBC / Callisma)

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AT&T Consulting Solutions, Inc.

2005-01-01 - 2008-01-01

AT&T Consulting Solutions, Inc.

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SBC

2004-01-01 - 2005-01-01

SBC

Skills

Business Case Management Consulting CRM Managed Services Product Management PMP Enterprise Software Product Marketing Project Planning Management PMO Telecommunications Call Centers Integration IP Project Portfolio Management Start-ups Software Documentation Wireless Contact Centers

Summary

Goal: Senior position (VP, Director) in Product Management of Product Marketing in CRM, Customer Care, Call Center, Self Service. I have been doing Product Management and Product Marketing for 10 years,focused on CRM, Call Center , and Customer Self Service. Most recently I was VP of Product Marketing (included product management) for a start up that was offering an Enterprise Web self service product. I have had direct Product Management responsibility for a $100M/year line of Management Information System products in the Call Center space. I've also been involved in Professional Services in implementing eCRM and Call Centers Specialties: Product Definition Business Cases Marketing project management

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