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Stephen Balzac, PhD

Stephen Balzac, PhD

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Marketing Advisor @ SWIRL Marketing Director| Software and Technology | Content Creation, Customer Research, Customer Journeys, Lead Generation, Sales Enablement, Cross-Functional Team Leadership, Storytelling
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Education

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Massachusetts Institute of Technology

Bachelor of Science - BS, Master of Science - SM, Computer Science 1981-01-01 - 1987-01-01
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Capella University

Master of Science, Organizational Psychology 2003-01-01 - 2004-09-01
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Capella University

Doctor of Philosophy (Ph.D.), Psychology -

Work Experience

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SWIRL

Current

SWIRL

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Ab Initio Software

2015-09-01 - 2024-02-01

Ab Initio Software

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Wentworth Institute of Technology

2008-05-01 - 2015-08-01

Wentworth Institute of Technology

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7 Steps Ahead, LLC. Organizational and management consulting and coaching.

2007-08-01 - 2015-08-01

7 Steps Ahead, LLC. Organizational and management consulting and coaching.

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Effectiveness Coaching (later 7 Steps Ahead)

2002-08-01 - 2007-08-01

Effectiveness Coaching (later 7 Steps Ahead)

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SIL West

1990-01-01 - 2003-03-01

SIL West

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Silicon Genetics

2000-12-01 - 2001-11-01

Silicon Genetics

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NOOS

1999-01-01 - 2000-01-01

NOOS

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Rational Software

1996-02-01 - 1999-12-01

Rational Software

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IBM

1996-01-01 - 1999-01-01

IBM

Skills

Teamwork Algebra Cultural Competency Content Management Press Releases Editing Research Methods Content Strategy Cross-functional Team Leadership Cross-team Collaboration Software Development Documentation Persuasive Writing Creative Writing Presentation Skills Engineering Performance Management Organizational Culture Communication Messaging

Summary

I help businesses become customer magnets. I successfully run strategic marketing initiatives that significantly increase product sales and customer engagement. My expertise lies in conducting in-depth customer research, translating complex technical concepts into clear, compelling content, and leveraging storytelling to enhance brand awareness. I apply my knowledge of psychology to identify customer personas and map customer journeys, capturing the customer’s perspective and incorporating that information into marketing content, sharply increasing lead generation. As a team lead, I use my expertise in project management, engineering process design, and psychology to guide teams to achieve high-quality results. Connect with me to discuss how we can drive your product's success through compelling and strategic marketing initiatives.

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