Education
Stanford University
BS, Symbolic Systems 1995-01-01 - 1999-01-01Northwestern University
MS, Learning & Organizational Change 2011-01-01 - 2015-01-01Work Experience
World Pulse
Current
World Pulse
Product Talk
Current
Product Talk
Master of Science in Learning & Organizational Change at Northwestern University
2017-09-01 - 2024-08-01
Master of Science in Learning & Organizational Change at Northwestern University
Executive Learning & Organizational Change Program at Northwestern University
2018-05-01 - 2018-05-01
Executive Learning & Organizational Change Program at Northwestern University
Kindling by Spigit
2014-02-01 - 2016-02-01
Kindling by Spigit
AfterCollege, Inc.
2012-04-01 - 2013-11-01
AfterCollege, Inc.
Affinity Circles
2006-11-01 - 2011-07-01
Affinity Circles
Become.com
2004-06-01 - 2006-11-01
Become.com
HighWire Press
1999-06-01 - 2003-11-01
HighWire Press
Skills
Summary
As a product discovery coach, I help product teams make better decisions about what to build. I teach them how to: - Identify clear business outcomes - Uncover unmet customer needs, pain points, and desires - Discover the right solutions that deliver both business value and customer value My book Continuous Discovery Habits has sold over 100,000 copies, we've taught over 15,000 students from 102 countries through the Product Talk Academy, and reach 100,000s of product people through our free blog posts and social media content. If you aren't satisfied with how your teams decide what to build, get in touch.