Education
Middle Tennessee State University (MTSU)
Master of Business Administration (M.B.A.), Business Administration, Management and Operations -Middle Tennessee State University (MTSU)
Bachelor of Business Administration - BBA, Marketing -Work Experience
Insights Career Network
Current
Insights Career Network
Creative FIT
Current
Creative FIT
Brain Flower Services
Current
Brain Flower Services
Buffalo Market
2021-03-01 - 2021-12-01
Buffalo Market
foris.io, inc.
2018-02-01 - 2019-02-01
foris.io, inc.
Enghouse Insights
2008-01-01 - 2017-09-01
Enghouse Insights
Survox, Inc.
2004-05-01 - 2007-01-01
Survox, Inc.
Data-Driven Marketing
2001-02-01 - 2006-05-01
Data-Driven Marketing
NextMonet, LLC
2001-10-01 - 2004-04-01
NextMonet, LLC
Socratic Technologies, Inc.
2000-05-01 - 2001-01-01
Socratic Technologies, Inc.
Skills
Summary
Accomplished marketing, insights, and operations leader with a track record of driving brand growth, operational efficiency, and community engagement for both entrepreneurial ventures and established market research organizations. Leveraging over 20 years of experience, I offer a unique blend of strategic insight, cross-functional leadership, and a deep understanding of the market research ecosystem. Notably, I co-founded and scaled the Insights Career Network, a thriving community of over 2,200 members, where I developed infrastructure and led initiatives that significantly enhanced career support for industry professionals. In prior roles, including as COO of Survox, I directed global operations, expanded SaaS and service lines, and navigated successful acquisitions, building strong client partnerships with high-profile firms such as Gallup, CVS, and J.D. Power. With proven expertise in digital transformation, CRM implementation, and data-driven decision-making, I excel at aligning technology with business goals to foster sustainable growth. Recognized for my contributions to thought leadership in the insights industry, I am well-equipped to contribute at an executive level within leading market research agencies or corporate insights divisions.